Delta Unveils Consumer Innovations at CES 2020, World’s Largest Tech Stage

• CEO Ed Bastian delivers opening keynote; Delta becomes first major airline to keynote and exhibit at CES
• New human-driven innovations transform air travel into a part of your journey to look forward to
• In-house tech and partnerships with Lyft, Misapplied Sciences and Sarcos Robotics start bringing future vision to life in 2020

On the world’s largest tech stage, Delta CEO Ed Bastian announced several technology innovations that are transforming the future of travel, rolling out this year and beyond, including transformation of the Fly Delta, PARALLEL REALITY™ display screens, captivating entertainment options, full-body wearable exoskeletons and an AI machine learning operations platform.

Delta Air Lines is transforming its popular Fly Delta app into a digital concierge that anticipates customer needs, offers convenient services like a ride to the airport and delivers thoughtful notifications, keeping customers moving seamlessly on their journey.

“Customers tell us they want Fly Delta to become their ‘home base’ for managing their travel day,” said Ed Bastian, CEO of Delta Air Lines. “That’s why we’re evolving the app to become the ultimate travel companion for all points of your journey – with an eye on expanding the convenience and value of using miles as a form of payment for services with Delta and partners, throughout.”

During the CES 2020 opening keynote, Bastian shared the airline’s plans to take a big first step in building its digital concierge by deepening its industry-leading partnership with Lyft. Offering customers multiple points within the Fly Delta app to link Delta SkyMiles and Lyft accounts will make it easier for customers to earn miles during Lyft rides. Other features being explored include providing estimated arrival times powered by Lyft, testing a dedicated premium Delta-Lyft experience at some of the busiest U.S. airports, and offering the option to pay for rides using miles.

The next step comes later this month, when virtual queuing launches in Fly Delta to notify customers when their seat – not just their flight – is boarding. This adds to recent upgrades like integrating TSA wait times in select markets, offering pre-select meals and international auto-check-in – all designed to make travel more personal.

“Instead of checking one app for traffic, another for airport parking and a third for TSA wait times, Delta is building the capability to simplify travel by helping you manage everything from ridesharing and in-flight entertainment to bag delivery and hotels,” Bastian said. “We’re excited to start exploring these possibilities with an innovative leader like Lyft, with whom we share a passion for making the customer travel experience even more rewarding.”

“Lyft and Delta share a commitment to bring hospitality and innovation to our communities,” said John Zimmer, Co-Founder of Lyft. “That is why today we’re excited to expand our partnership and progress toward our goal of transforming the industry with the world’s best transportation.”

Delta and Lyft’s commitment to finding new ways to boost the customer experience together is backed by Delta’s independent research showing that ridesharing helps reduce stress on travel days and makes for a more enjoyable experience. It also highlights the value each brand places on being central to the multi-modal future of transportation.

The airline is investing in renewable and natural environment solutions to offset emissions for its flights to and from Las Vegas during the week of Jan. 6, building on the company’s long-running investments in sustainability. Delta also will make investments in verified projects to offset the carbon footprint associated with Global Citizen’s year-long Global Goal Live: The Possible Dream campaign which supports the United Nations Sustainable Development Goals.

“There is just no substitute for the power that travel has to change lives and make the world a better place. And we’re committed to making our business of connecting people to the world one that also is environmentally minded,” said Delta CEO Ed Bastian. “Starting with voluntarily capping our carbon emissions at 2012 levels, we continue to reduce our footprint and invest in natural climate solutions as well as projects that support local economies worldwide.”

Delta will invest more than $100,000 into The International Small Group & Tree Planting Program (TIST), a program that supports subsistence farmers in countries such as Kenya and Uganda to reverse the devastating effects of deforestation, drought and famine through tree planting and conservation farming. The investment covers carbon associated with all Delta flights into and out of Las Vegas during CES 2020.
The investments were announced as part of Bastian’s opening CES keynote address, during which he discussed how Delta is transforming the future travel experience for customers across all points of the journey through technology and innovation.

As part of its partnership with international advocacy organization Global Citizen, Delta also will invest in a verified carbon offset program specifically designed to cover the carbon footprint associated with travel and equipment transportation for Global Goal Live: The Possible Dream. Global Goal Live is a year-long campaign led by Global Citizen and Teneo, the global CEO advisory firm, which seeks to bridge the $350 billion funding gap in the 59 poorest countries in the world to reach the United Nations Sustainable Development Goals focused on sustainability, gender equality and human capital.

Global Goal Live will culminate in the largest live-broadcast cause event in history, spanning five continents on Sept. 26, 2020. Bastian is Co-Chair of the CEO Coalition, which includes leaders from various industries working to secure commitments from world leaders, policymakers, NGOs and socially conscious corporations to help meet the global goals. As part of this partnership, Delta will offset all emissions associated with travel to the events, which will be verified by South Pole, a leading provider of global sustainability solutions.

Delta is committed to reducing its emissions by 50 percent by 2050. Since 2005, Delta has reduced its jet fuel consumption through fleet renewal and fuel efficiency initiatives, leading to an 11 percent decrease in emissions, and is the only airline to voluntarily cap emissions at 2012 levels. The airline has purchased 12 million carbon offsets since 2012. Delta in 2007 became the first U.S. airline to enable customers to offset the carbon emissions associated with their travel, which travelers can do on delta.com/co2 or through the Fly Delta app.

About Delta
Delta is the U.S. global airline leader in products, services, innovation, reliability and customer experience. Powered by its 80,000 people around the world, the airline serves nearly 200 million people every year on more than 5,000 daily departures across its industry-leading global network to more than 300 destinations in over 50 countries.

Delta is the first and only U.S. airline to voluntarily cap greenhouse gas emissions at 2012 levels even with 25 percent growth. In 2018 it started replacing single-use plastics onboard and eliminated more than 300,000 pounds in plastic waste annually – more than the weight of a Boeing 757. While the global airline has partnered for years on international projects to offset its carbon footprint, in 2018 it added local partnerships with Duke University and the Seattle Seahawks to make a local impact. Delta is investing $2 million in a study of a potential facility that would produce biofuel from forest floor debris. The airline also has an agreement to purchase 10 million gallons per year of advanced renewable biofuels. These renewable fuels have up to 75% fewer lifecycle emissions than conventional jet fuel. Delta was also the first U.S. airline to recycle waste from aircraft and has recycled more than three million pounds of aluminum from on-board waste – equivalent to the weight of seven Airbus A350s – over 10 years. The funds from that program and recycling oil in TechOps have been used to construct 13 of the more than 270 homes Delta has built with Habitat for Humanity globally. In 2018, Delta launched an employee-led business resource group called Green Up to focus on new ways Delta can make a difference in environmental sustainability, including how we can continue to push innovative ways to upcycle our frontline uniforms and find solutions to reduce waste on our corporate campuses.

SAHCO WINS GROUND HANDLNG CONTRACT FOR TAAG-ANGOLA

Skyway Aviation Handling Company PLC, (SAHCO) has once again been chosen as the preferred Ground Handling partner for TAAG-Angola Airlines.

TAAG-Angola, which commenced operations into Lagos, Nigeria on Monday, 16th of December, 2019 is the national airline of Angola that operates an all-Boeing fleet, the airline will be flying twice a week from the Murtala Muhammed International Airport.

SAHCO will be responsible for its Passenger Handling, Ramp Handling, Cargo services and warehousing and other aviation related activities. This again has proved that SAHCO is preferred when it comes to Aviation Ground Handling in Nigeria, offering safe, speedy and efficient services to all its clients.

This new addition to the notable clients that is being handled by SAHCO is a testimony that indeed clients will gravitate to the best and this is a further testament of the endorsement of the expertise, professionalism, efficiency and business integrity of the company.

SAHCO which is both European RA3 and IATA ISAGO certified and present in all the commercially operated airports in Nigeria, has had to expand its export custom bonded warehouse in the Lagos Airport due to the influx of business to this ultra-modern warehouse, is also a recipient of massive deployment of ultra-modern equipment to all its stations nationwide all in a bid to continually provide world class services to clients and would be clients.

Skyway Aviation Handling Company PLC with its team of dedicated and expert workforce is involved in all activities that take place from when an aircraft chocks-on to when it takes off; these include but not limited to Passenger Handling, Ramp Handling, Cargo Handling/Warehousing, Training Services, Aviation Security, Baggage reconciliation, Hospitality/Lounge services, and other related Ground Handling Services.

UANSOHIA VANESSA ADETOLA (MRS),
MANAGER, CORPORATE COMMUNICATIONS,
SKYWAY AVIATION HANDLING COMPANY PLC (SAHCO),
MOBILE: +2348060758584.
E-MAIL:uansohia.vanessa@sahcoplc.com.

TOURISM MINISTER ON WORKING VISIT TO WEST AFRICA

Tourism Minister, Mmamoloko Kubayi-Ngubane, will in the coming week travel to West Africa for a working visit to our regional neighbours in Ghana and Nigeria.
The Minister will spend two-days in Accra attending the First UNWTO Presidential Leadership Taskforce on Women Empowerment on Tourism Sector with Focus on Africa, where she will be part of a discussion panel under the theme “Tourism policies to enable gender equality”.
Hosted by the United Nations World Tourism Organisation (UNWTO), this forum will debate proposals and activities geared towards promoting women empowerment and leadership in the African region, including funding. The meeting is also expected to receive a report on the second edition of the Global Report on Women in Tourism
Tourism is one of the key economic sectors with the potential to contribute to greater equality and empowerment of women and is one of the world’s fastest growing sectors accounting for 10% of GDP and jobs globally.
The Minister will also use her time in Ghana – West Africa’s second largest economy – to interact with tour operators, media and broad stakeholders in the tourism value chain.
After concluding the work in Ghana, she will lead a delegation to Nigeria for a further two-day engagement with tourism stakeholders and trade as well as media. The roadshow, in what is considered Africa’s most populous country, will provide a valuable networking opportunity and an opportunity for the Minister to position South Africa as a destination of choice for West Africans who would like to travel for business, leisure and other related activities. Through interaction with tourism stakeholders including tour operators and the media, the Minister will gain better insights on how the South African tourism industry can be better responsive to the needs of West African travellers.
This is part of the work towards increasing the number of international tourist arrivals from our continent and the world at large. This is particularly important as South Africa’s tourism industry responds to the President call that we need to double domestic arrivals to over 21million by 2030.
South Africa is committed to strengthening partnerships and driving collaborations that will help forge a stronger cultural exchange between the people of these two West African countries and the people of South Africa.

Enquiries:
Ms. Hlengiwe Nhlabathi
Spokesperson
Cell: +27647548426
E-mail: hnhlabathi@gmail.com

THE UK FORGES STRONGER INVESTMENT FUTURE WITH NIGERIA AS ‘NIGERIA INVESTMENT SHOWCASE’ ATTRACTS MAJOR INVESTORS IN LONDON.

The UK’s Department for International Trade, in collaboration with the City of
London, recently hosted over 100 Nigerian businesses and potential UK investors at
an investment showcase in London, highlighting opportunities in some of the many viable projects in the West African nation across the Agriculture, Energy, Healthcare, Infrastructure and ICT sectors.
The showcase, which comes ahead of the UK-Africa Investment Summit on 20th
January 2020 in London, supports the UK’s clear vision of working together with African countries and forging new investments that will create jobs, and boost mutual prosperity through strong and enduring partnerships.
Held at the historic Guildhall, the event outlined progressive investment prospects in the Nigerian market today to UK investors, and brought together leading figures in the public and private sectors, investment funds and financial institutions as the UK pursues its ambition of being the largest G7 investor in Africa by 2022.
In his opening remarks, the former Lord Mayor of the City of London, Sir Charles
Bowman, noted that the UK is already a significant direct investor in Nigeria and a
strong relationship already existed with the country and the City of London. Sir
Charles Bowman said:
“Nigeria is the second largest destination of UK investment in Africa, with £5.1bn of
investment stock, and one-fifth of FTSE 100 companies having some form of
presence in Nigeria. In addition, total trade in goods and services between the UK
and Nigeria in 2018/19 was £5.1bn, an increase of 19.3% from the previous year,
which illustrates the size and strength of trade and investment relationship between
our two countries.”
As part of his keynote address, the Nigerian Minister of Trade and Investment,
Adeniyi Adebayo said:
“…In order to realise our national economic objectives, the Nigerian government has begun implementing new initiatives to aggressively improve the ease of doing business and is supporting investors through wholesale reforms, tailored investor incentives, bilateral investment agreement and a pipeline of continuous opportunities…”
Deputy High Commissioner to Nigeria, Harriet Thompson, facilitated as Seso Global, Farmcrowdy, Nordica Fertility Centre, jetWest Airways, Channeldrill resources Ltd and Century Energy Services and other Nigerian businesses presented their projects to investors from Credit Suisse, Infraco Africa, Standard Chartered, Black Rock, CDC, JP Morgan, Helios Investments and Wood group among others.

Other speakers included the DIT’s Director General for Exports, John Mahon,
Executive Secretary/CEO, Nigeria Investment Promotion Commission, Yewande Sadiku, and MD/CEO of Nigeria Sovereign Investment Authority, Uche Orji.

HOW FREE IS FREE TRADE

The period between the ages of 13 and 16 years in the life of a male child and between the ages of 11 and 14 years in the life of a female child is a period when parents should brace up to their parental duties to ensure that their wards grow up to become responsible citizens and adults. This period known as puberty is when sexual maturity occurs. This maturation is evidenced in females by the onset of menstruation, in males by the production of semen, and in both by the enlargement of their respective reproductive organs. Rapid growth occurs and is marked by a range of physiological changes. Various secondary sexual characteristics also appear for the first time during puberty; in males, production of body hair increases markedly, particularly in the pubic, axillary and facial regions, and the voice usually changes and becomes deeper in tone. In females, hair also appears in the pubic and axillary regions, and the breasts become enlarged.
Just as the parents are expected to brace up to their responsibilities, children also have major roles to play to ensure that they become the responsible adults the society expects them to be. In the first instance, children must accept that they need proper guidance and must deliberately follow wise counsel. Discreetness is a vital virtue for any child to covet. There is a popular Yoruba adage that says “ti iṣu ẹni ba ta, a fi ọwọ bo jẹ ni”, it simply means that if one’s yam sprouts healthy tubers, one is expected to discretely consume it. To contextualize this, using a girl going through puberty as a case study when she suddenly realizes that she is growing bigger and experiencing some unusual sensations in certain sensitive parts of her body, the wise and sensible thing to do is to become more discreet in the manner she carries or throws herself around particularly in the presence of the opposite sex so as not to attract the kind of attention that she may not be able to manage. For the sake of emphasis, any relationship that is consummated between a man or a matured boy and a girl going through puberty based on the girl’s new-found looks is unwholesome and can only lead to trouble. Like my people the Yorubas will say “ere kini aja nba ẹkun se”, meaning what kind of a relationship can exist between a dog and a tiger, except for one being the eaten and the other the eater.
Still dwelling on the above analogy, value appreciation is pivotal to resource optimization, so it is almost certain that one will most likely waste a resource that one does not know the actual worth of. According to British economist David Ricardo, analyzing the essence of comparative advantage in free trade, said that some nations lacked an absolute advantage in the production of any commodity. However, even these nations could gain from free trade if they concentrated on producing commodities in which they had the smallest disadvantage. One thing is clear, Africa cannot all of a sudden become industrialized; the reality as it is today is that Africa’s comparative advantage is in the area of supply of raw materials. The continent by the benevolence of God is the biggest producer of some of the raw materials for the production of most products in the world today. Consequently, Africa should take cognizance of its strengths and weaknesses so as to ensure that it always gets a good deal in return for the raw materials it’s able to bring to the market.
I am a member of what is known as the Borderless Alliance in West Africa and just finished our third annual conference with the theme, ‘’Enabling Growth”, so I thought it will be both interesting and instructive for us to examine in this edition of IWA some of the issues that were deliberated on which brought to the fore the need for and the efforts being made to remove all barriers to trade within West Africa. In addition, among other very interesting stories that we have complied for you, we also had the privilege of interviewing the Tanzanian High Commissioner to Nigeria, His Excellency Daniel O Njoolay, and he shared his thoughts on the need for Africans to do more business amongst themselves, according to him we have the population which is a large enough market to exploit just as countries such as China and India did for formidable trade growth. It is the only way African trade alliance can blossom. All these are packaged for your pleasurable reading as I welcome you to another year of great exploits as we transverse the great African landscape. I want to thank you so much for your commitment to IWA.

TRADING SENSE

My mother is from Ijebu, a town in Ogun state, south west Nigeria, where the people are generally noted for being astute business men and women with the propensity to save and conserve funds. I guess that is the reason my mum has always exhibited what I consider a never-give-an-inch posture, while haggling to buy anything. Unfortunately, I have turned out to be a weak negotiator because I seem to have failed to imbibe this very potent trading trait which is arguably a standard practice through which most people arrive at mutually agreed price for goods and services in Africa.
Since goods and services will always have to be exchanged, it is expedient for every human being to at least develop a level of trading skill. However, going by the trend in the international trading landscape, Africa and Africans has continued to fall short in this regard. Undeniably, several individuals’ particularly African leaders acquired stupendous wealth from being slave traders. Tinubu square, a commercial centre in today’s Lagos, Nigeria, is named after a major nineteenth century slave trader, Madam Tinubu who rose from a humble background to become a very wealthy woman and later one of Nigeria’s pioneering nationalists.
In evaluating this illicit trade and the state of trade in Africa today one cannot but ask oneself if Africa derived any socio-economic gain from slave trade and how far did the illicit trade impact on the social economic lives of Europeans, either positively or negatively? It is also imperative to carefully examine and ascertain if the quality of the goods and services that Africa is currently parading in the world market the very best she can offer? We also need to ask ourselves if the people we have put forward as leaders and negotiators are the best we can offer.
Africa is evidently holding on to the ‘short end of the stick’, as regards international trade, she deserves and can get much more than she is getting in exchange for her goods and services if only she can brace up and get sensible in the way she trades with the rest of the world.
Just like yesterday, IWA is five and as team leader I can confidently say that we are better prepared to face the next five years, having seen the good, the bad and the ugly sides of the publishing world in Africa, particularly in Nigeria where we are situated. As part of our plans to commemorate the fifth anniversary and in fulfillment of our commitment to you to always deliver good value for the money you invest in purchasing IWA, we had planned a flag off of another value adding product from our stable which we have tagged African Home Front Forum (AHFF), at the close of 2013 but have had to rescheduled the flag off to the beginning of the second quarter of 2014. We are also rebranding the tourism segment of IWA to be manned by a very experienced editor, Mr. Tayo Adelaja as well as also bringing on board an interesting contributor in the person of Laila St. Matthew – Daniel.
2013 was certainly an eventful year, but to my mind the most remarkable of the things that happen was the death and burial of “Madiba”, Nelson Rolihlahla Mandela, who because of the sacrificial life that he lived was probably one of the most celebrated Africans that ever lived, thus we are featuring some of his most popular quotes while on earth as well as some snap shots of some of the celebrities that attended his burial in this edition. On the cover page we decided to beam our search light on how Africa has continued to allow very careless poaching of elephants in her savannahs and forests such that they have become graveyards rather than the sanctuaries that they use to be for elephants. The release of this edition into the market is also likely to be to be slightly late because I attended the Calabar Festival and I am so glad to report that the government and people of Cross River state Nigeria have kept fate with what is today regarded as the biggest street party in Africa.
I will like to use this auspicious time to thank our ardent readers and customers for their unflinching support for IWA in the past five years for without you there won’t be us, so we thank you. I pray that GOD will continue to bless your various businesses. I will also wish you compliment of the season and may the New Year bring lots of goodness into our different homes. Salute!

Mutual prosperity at the heart of the UK’s partnership with Africa

The United Kingdom continues to promote the merits of Nigeria and the broader African continent as an economic partner of choice ahead of the UK’s upcoming Africa Investment Summit taking place in London in January 2020. These comments were made by the UK High Commissioner for Nigeria, Catriona Lang at the 18th edition of the Nigeria Oil & Gas Conference in Abuja (NOG) on July 2nd, 2019.

The three-day conference themed “Promoting Investment & Collaboration in Nigeria’s Oil & Gas Industry” is one the most well-attended industry events in the country and was meeting place for senior decision makers from government and energy industry organisations in Nigeria.

The guest of honour, UK High Commissioner to Nigeria, Catriona Lang, in her goodwill speech at the opening ceremony of the conference, acknowledged that a key focus of discussions at the conference centred  around increasing foreign direct invest into Nigeria. The Commissioner added that Nigeria’s FDI strategy was very much in line with the UK government’s trade and investment strategy of increasing investment opportunities into Nigeria and across the broader African continent to meet the ambition of making the UK the number one G7 investor on the African continent by 2022.

High Commissioner Lang said: “The City of London has unparalleled expertise in the services that enable companies to access capital, along with a range of specialist legal and professional services. The London Stock Exchange is home to 7 of the largest 10 listed oil & gas companies globally, and proud to say, home to quite a few Nigerians ones as well like Seplat and Vivo Energy.”

A spokesperson of the UK Department for International Trade, Nigeria noted that bilateral trade and investment between the UK and Nigeria had increased by nearly 40% from 2017, and was on course to double by 2030. “The UK already benefits from our strong connections – between families, governments and businesses – with African nations”, he said, “ and the Africa Investment Summit is intended to celebrate and build on these common links and forge new bonds.”

On 20th January 2020, the UK government would be hosting the Africa Investment Summit in London with the aim of bringing together businesses, governments and international institutionsto showcase and promote the breadth and quality of investment opportunities across Africa.

Delta to debut wholly reinvented international Main Cabin experience

First-of-its-kind service will launch for Main Cabin customers on international flights in November

Customers can expect to be impressed on board Delta’s international routes* starting this November when the airline debuts its industry-leading Main Cabin experience. Free “Welcome Aboard” cocktails featuring Bellinis to start, hot towel service and mix-and-match options for premium appetizers and larger entrees are just a few of the ways Delta is differentiating its international Main Cabin service.

“This is about investing in every single customer who chooses Delta, no matter where they sit on the plane,” said Allison Ausband, Delta’s S.V.P. — In-Flight Service. “The thoughtful touches we’re investing in throughout the new Main Cabin experience were designed by flight attendants with one goal in mind: delivering an exceptional experience that our customers will rave about and one that our team, the best in the business, is proud to deliver.”

Designed to delight and create “wow” moments that feel like dining in your favorite splurge restaurant, Delta’s reinvented Main Cabin experience has been met with high marks – with increased customer satisfaction scores on the more than 700 flights it’s been tested on between Portland and Tokyo (NRT) over the past year.

A Main Cabin experience designed by flight attendants, endorsed by customers

The experience launching in November isn’t the same service Delta started testing more than a year ago. Rigorous reviews of the service through nearly 14,000 hours of flight time, information from over 1,800 customer surveys, robust crew feedback and input from a design team made up of 24 flight attendants resulted in a number of changes to perfect the innovative service for Delta’s international flights.

“With this service, at the end of the flight I know I’ve made a difference in the customer’s journey,” said Michael Miller, a New York-based flight attendant and member of the design team behind the new experience. “I know I’ve had the opportunity to not only offer an exceptional onboard experience, but also to engage with customers and create special moments for them.”

Creating magical moments in-flight

In addition to these enhancements, over the past several months, Delta has provided specialized training to its team of more than 3,000 Pursers – the lead flight attendants on international flights. Responsible for the customer experience from nose to tail, the Purser role at Delta has been elevated to include pre-flight introductions in the gate house and personal greetings at the boarding door – just a few examples of the important connections between crew and customers that lead to memorable moments and a delightful experience all around.

Also, in addition to recently upgraded amenity kits, more international onboard enhancements are coming soon — like refreshed ear buds and headsets — to further demonstrate the airline’s commitment to creating a best-in-class experience all customers can look forward to.

Delta’s new international Main Cabin service is part of the airline’s multi-billion dollar investment in the overall customer experience. In the past several years, the airline has made significant enhancements to the Main Cabin experience including free Main Cabin meals on select domestic coast-to-coast routes, free mobile messaging, free in-flight entertainment, upgraded Main Cabin snacks, the addition of sparkling wine, access to Wi-Fi on nearly all flights and refreshed Flight Fuel food-for-purchase options. Recent upgrades to the Delta One in-flight experience include the introduction of seasonally rotating, chef-designed Delta One menus with the option to pre-select first choice of entree, an Alessi-designed collection of serviceware and more.

Delta, Air France and KLM mark tenth anniversary of their trans-Atlantic partnership

Delta Air Lines, Air France and KLM are celebrating 10 years of their successful trans-Atlantic cooperation, a partnership that has continued to lead the industry and set a trend for others to follow.

Over the past decade, together the airlines have soared to new heights as they opened up new routes between Europe and North America and improved customer service. Built around a network of seven hubs – five in the United States and two in Europe – the partnership covers routes between Canada, United States, Mexico and Europe.

“In 10 years, our North-Atlantic JV has become the most advanced example of what an airline partnership can be and what it can bring to the customers,” said Patrick Alexandre, Air France-KLM Group Executive Vice President Commercial, Sales & Alliances. “The success of our JV with Delta comes from our combined and multiple offer which is adapted to all customers, from B2C to trade and corporate. Together with our integrated commercial teams, we aim at delivering the best service to our clients all along their journey. We are very proud of our achievements and look forward to further expanding our JV.”

Some highlights include:

  • Customers have benefited as the partnership has 38 more peak day North America to Europe flights today than 10 years ago bringing the number to more than 270 daily trans-Atlantic flights. 
  • It’s now easier to connect to destinations across North America and Europe thanks to more hub-to-hub flying, such as Detroit-Paris and Atlanta-Amsterdam that offer a wealth of onward flights. The partnership has also opened up new U.S.-Europe city pairs that would not be possible for them to do alone, including service from non-hub cities, including Indianapolis, Raleigh/Durham and Dallas-Fort-Worth, to Paris and Tampa-Amsterdam.
  • Eligible customers can use the largest airport lounge network across North America and Europe.
  • There are opportunities to earn miles and redeem them on a number of benefits, including flight upgrades through each airlines’ frequent flyer programmes.
  • The partners carry 20% more customers today compared to 10 years ago.

“We have a lot to be proud of from the past 10 years. The key to our success has been continuing to innovate and a commitment to constantly improve our customer experience,” said Steve Sear, Delta’s President & Executive Vice President Global Sales. “Customers have benefitted from our award-winning service, and close integration of our systems and teams in the airport, sales, call centres and back office. Most recently, we have expanded our cooperation to include Africa, improving the travel options for new and existing customers.”

The Delta, Air France and KLM partnership has its foundations in a previous agreement between KLM and Northwest Airlines. Following the U.S. and European Union Open Skies agreement in 2007and the merger between Delta and Northwest, the Air France-KLM Group and Delta announced their long-term joint venture on May 20, 2009. Just over one year later, Alitalia joined the partnership, offering new flying opportunities between North America and Italy. Last year, Delta invested €375 million to acquire 10 percent equity in the Air France-KLM Group.

Bristow Nigeria increases fleet size

Bristow Helicopters (Nigeria) Limited (“Bristow”), the leading provider of industrial aviation services in Nigeria has recently increased its Nigerian fleet size with the introduction of at least six additional aircraft in the past six months. These state-of-the-art aircraft which include the Sikorsky S76D & S92, the Leonardo AW139 & AW189 helicopters, and also the Embraer ERJ 145 Jet aircraft serve to provide much more optionality and resilience to its operations in Nigeria, and further strengthen the company’s continuing support and commitment to its varied client base and particularly, to the Nigerian Oil and Gas Industry as a whole.

Bristow is the first and currently the only operator of both the Sikorsky S76D and Leonardo AW189 helicopter in the offshore Oil & Gas Market in Africa and currently the only operator of the Sikorsky S92 aircraft type in Nigeria with well over 32,000 flight hours flown on this aircraft type in Nigeria since its introduction to the country in 2008.

The Sikorsky S76D helicopter represents the latest variant of tried and tested S76 Series. A proven aircraft type that has flown well over 7 million flight hours since its first variant came into operation in 1977. This medium sized aircraft type and its variants is the workhorse of the industry. With its two Pratt & Whitney engines, composite blades, low noise signature, smaller D-Value, modern avionics suite and 400nm range, the S76D (as with the S76C++ type) is ideally suited to support the daily shuttles to the Oil & Gas accommodation platforms and unmanned offshore installations in the Niger Delta.

The Sikorsky S92 on the other hand, is the largest helicopter type supporting the Oil & Gas industry in Nigeria today and arguably the only ‘heavy’ type aircraft currently supporting the Oil & Gas industry globally. With its robust gear box design, 540nm range and 19-Seat capacity, this aircraft is ideally suited to long range, crew change flights to offshore Rigs, FPSOs and also for Search & Rescue.  Besides providing an ideal opportunity for client sharing, the aircraft’s internal seat configuration and large cabin space and cabin windows essentially provide such room and comfort as to qualify it as an ‘airliner’.

The Leonardo AW189 is a new 8-tonne helicopter that sits ‘midway’ between the S76D and the S92 in terms of its seat capacity, size and range. It has also been designed to comply fully with the latest international regulatory safety requirements EASA/FAA Part 29 and JAR OPS 3/EU-OPS. A unique feature of particular importance to the AW189’s use for offshore and SAR operations is the fact that it’s main Gear Box has been designed to provide for a 50-minute run-dry capacity, well in excess of regulatory requirements. Bristow currently operates two of this aircraft types in Nigeria and has recently received the Nigerian Civil Aviation Authorities (NCAA) approval to include the type on its Operations Specifications after a very thorough certification and approval process.

According to Captain ‘Dapo Oyeleke, Managing Director of Bristow, these additions to the Bristow Nigeria fleet signify the importance, growth potential and confidence the company has in the Nigerian market.

“Nigeria continues to be a very important market for Bristow. Besides an unwavering commitment to safety and exceptional service delivery, our business strategy revolves around our understanding of individual client’s future requirements and ability to accurately forecast the needs of the Oil & Gas market; and then proactively delivering safe, best in class, and cost effective solutions tailored to fully meet those requirements. The twin-engined, air-conditioned Helicopters with 12, 16 and 19 passenger seat configurations in the medium, light heavy and heavy type categories offer our clients choice, flexibility and the ability to ‘breathe in, and breathe out’, in such a way that drives down their operating costs per seat, per mile, mitigates exposure to one ‘Original Aircraft Manufacturer’ OEM type and optimizes payload”.

Captain Oyeleke also commented that “we will continue to invest heavily in new innovative technology, our processes and above all our people. These additional aircraft will provide an excellent opportunity for us to continue to attract and retain the industry’s best; provide employment, train and ‘throughput’ our Nigerian National pilots, engineers and support personnel, in line with the market opportunities”.